Frequently Asked Question

How do I spot a phishing email?
Last Updated about a month ago

Be cautious if an email:

  • Creates urgency, for example account suspended or payment overdue
  • Comes from an address that looks slightly wrong, such as a misspelt company name
  • Asks you to click a link, open an unexpected attachment or sign in
  • Asks you to change banking details or buy gift cards
  • Has a generic greeting or poor spelling

Hover over a link to see where it really goes. If unsure, do not click. Contact the sender using a phone number you already know. If you clicked something, change your password and log a ticket straight away.

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