Frequently Asked Question

Use the Open a New Ticket page on the Helpdesk.

1. Enter your email address, full name and phone number.
2. Choose the Help Topic that best fits, for example General Inquiry, Diagnostics, Installation or System Specific Problem.
3. Describe the problem and attach a screenshot if you can.
4. Type the CAPTCHA text and click Create Ticket.

You will receive an email with your ticket number. Keep it to track progress.