Frequently Asked Question

Common causes and fixes:

• Distance and walls: move the access point to a central, raised position or add another access point rather than a cheap repeater.
• Congestion: use the 5 GHz band where possible and avoid crowded channels.
• Too many devices: keep guests and personal devices off the business network.
• Old equipment or firmware: update firmware and replace end-of-life routers.
• Fixed devices: connect desktops, printers and servers with network cables.

A site survey can show exactly where coverage is weak. Log a ticket if you would like one.